Thoughts
& Ideas

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Employee Engagement is Not What You Think

Employee Engagement is Not What You Think

Leaders and human resource professionals spend a lot of time thinking and talking about employee engagement. An annual ritual in many companies is the employee survey where senior leadership waits anxiously to see what their employee base thinks. Some organizations use Gallup’s famed Q12 survey to give them a pulse on their organization. Employee engagement, however, is not about the survey or people’s opinions. Employees become engaged or disengaged daily depending on how you, as their...

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Virtual Teams and the New Norm…

Virtual Teams and the New Norm…

No, it’s not a typo. I didn’t leave off the final “al.” I intended the title to say “norm” instead of “normal.” This distinction is important in the current climate in organizations. Everyone has had to adapt to working virtually and its likely that this will continue for the foreseeable future. Some people will continue to work-from-home, perhaps permanently. Some teams have been virtual all along. When I worked at IBM before starting my consultancy, I was on a global team where over the...

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Resilience is an Inside Job

Resilience is an Inside Job

Bouncing back. That’s an expression you hear a lot these days. The economy will “bounce back.” You will “bounce back” after uncertainty, stress and staggering change bend you all out of shape. You’ll “bounce back” from dealing with working from home, tending to the kids, enduring ‘Zoom fatigue’ and general mental, emotional and physical disruption. It’s a nice, encouraging idea. But maybe it’s kind of wrong. I’m thinking it’s more about “bouncing forward.” Being resilient, in my opinion, isn’t...

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Your Head is a Nice Place to Visit But Please Don’t Live There

Your Head is a Nice Place to Visit But Please Don’t Live There

One of the secrets about dealing with change and uncertainty seemed counter-intuitive when I first discovered it… Thinking can be dangerous. As someone who likes to be thoughtful and smart about the actions I take (heck, my company name is “ThoughtAction”), my first inclination in dealing with today’s unprecedented world situation is to try to ‘figure it out.” That works a lot of the time, just not right now. As a professional executive coach, my studies have explored the prevailing...

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What Your People Need from You as a Leader Right Now

What Your People Need from You as a Leader Right Now

Your employees are dealing with a lot right now. If it’s not the effects of the unpredictable pandemic, the tectonic economic changes are rattling everyone from top to bottom in your organization. Add to that the societal and political issues that have everyone on edge and concerned about the future. Then there’s the “new normal” of “no normal.” No wonder it feels like uncharted territory. Whew! So, what do your people need from you as a leader right now? With “people being people” and all,...

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My Mind Was There a Minute Ago

My Mind Was There a Minute Ago

It is sure easy to become distracted these days. One minute an idea is there. The next, it's lost in the ether with another thought, email, text, pop-up, phone alert “ding” or incomplete task diverting me.  How about for you? At work and at home (which for me these days is 100% the same), I’m finding it increasingly challenging to focus on the “heads-down” work that is a portion of my daily work as a professional coach and consultant (like writing this blog). I don’t know about you, but I find...

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