Frequently Asked Questions (F.A.Q.)


Where can I find marketing resources?

Marketing slicks, graphics, tools, and logos can be found in the Member Area on the right sidebar under “Files and Resources” (an orange button). You can preview most documents and download them as needed.

Member's Area

How do I update my profile?

In the Members Area on the right sidebar you can click on the “My Profile” button and it will bring you to your profile. To the right of your profile picture you will find a gray gear. Simply click on the gear and you will see the option to “Edit Profile.” This will allow you to change your personal information, such as biography, city, state/province, offerings and specialties. For address and password changes, please go to the “My Account” button.

Purchasing Products

How do I use coupons?

When you have selected the items you wish to purchase, proceed to the shopping cart. You can access this through purchasing a product directly, or choose the “Cart” button on the sidebar or “Cart” in the upper menu bar. Once in the cart you will see the “Coupon code” box. Simply type in the code and click the “Apply Coupon” button. Some coupons may be case sensitive, so please enter them exactly as they are displayed.

What if I have questions about products?

We are happy to answer any questions you have. Feel free to contact us at


When will I get my order?

We do our best to get your order out as soon as possible. Please note that it may take up to five days to process and print your order. Once it has been processed the order will ship according to your shipping preference chosen at checkout.

Results Accelerator

Is the Results Accelerator an assessment?

No. It’s a unique system for producing results quickly, not an assessment.

What is the TwinTube Program?

The TwinTubes program supports you in strategically using pro-bono Results Accelerator™ coaching experiences as a marketing tool with key economic buyers, referral sources, testimonial prospects and connected individuals. We share the investment with you by providing the materials for you to use. Report back afterward about the outcome and we will give you another Tube or Flat as a reward.